AI Appointment Booking

No-Shows Are Costing You Thousands

The average service business loses 20-30% of revenue to no-shows and last-minute cancellations. That's empty chairs, wasted time blocks, and staff standing around. The fix isn't more reminder calls from your receptionist — it's a system that handles the entire booking lifecycle automatically.

How It Works

Booking: Customers book through your website, a chat widget, or by texting your business number. The AI assistant checks your real-time calendar, handles time zones, and confirms the slot instantly. No back-and-forth emails.

Confirmation: The moment someone books, they get an automatic confirmation via email and SMS. The message includes date, time, location, any prep instructions, and a one-tap link to reschedule or cancel.

Reminders: The system sends smart reminders at the intervals you choose. Typically: 24 hours before (email + SMS), 2 hours before (SMS), and 15 minutes before (SMS). Each reminder includes the reschedule/cancel link.

No-show recovery: If someone doesn't show up, the system automatically sends a "we missed you" message with a one-click rebooking link. For businesses that charge cancellation fees, it can trigger that workflow too.

Rescheduling: When someone needs to change their appointment, they click the link in any confirmation/reminder message. The AI finds the next available slot and moves them — no phone call needed.

The Mechanics

• Calendar sync — works with Google Calendar, Outlook, Calendly, Acuity, Cal.com, or any system with API access
• Buffer time — automatically adds travel/prep time between appointments
• Service-based duration — different services can have different time slots
• Staff routing — if you have multiple team members, the system balances bookings across them
• Waitlist — when a slot opens from a cancellation, the first person on the waitlist gets notified

After Purchase — What You Get

1. Setup call (30 min) — we map your services, time slots, staff, and reminder preferences
2. System build (3-5 days) — calendar integration, booking flow, reminder sequences, and no-show recovery
3. Multi-channel deployment — booking available via website widget, SMS, and chat
4. Staff training — 30-minute walkthrough so your team knows how to manage the system
5. 2 weeks of monitoring — we watch for edge cases and fine-tune the flows
6. Ongoing maintenance ($147/mo) — SMS credits, email sending, workflow monitoring, and monthly optimization

Results You Can Expect

• No-show rates drop 40-60% with smart reminder sequences
• 15-20% more bookings from after-hours and weekend scheduling
• 3+ hours/week saved per staff member on phone-based scheduling
• Higher rebooking rate with automatic no-show recovery